Dolores handles appointment booking, intake questions, prescription refill requests, and insurance Q&A — so your front desk can focus on patients in the room.
Book, reschedule, and confirm appointments via chat or phone — synced to your existing scheduling system.
Collect symptoms, history, and insurance details before the visit. Flag urgent cases for immediate clinical review.
Verify identity, confirm pharmacy details, and route refill requests to the right provider with zero phone tag.
Answer the most common "is this covered?" and "why was I billed?" questions without tying up your billing team.
Phone, web chat, email, WhatsApp, and SMS — Dolores answers everywhere with the same voice and the same knowledge. Update training once and every channel updates instantly.
A natural-sounding AI voice agent answers inbound calls 24/7, handles tier-1 troubleshooting, and warm-transfers to a human with full context when escalation is needed.
Drop a single line of JavaScript on your site. Customers chat with Dolores instantly — no login, no friction. Branded to match your colors and tone.
Connect Gmail, Outlook, or your helpdesk inbox. Dolores reads incoming tickets, drafts replies in your team's voice, and either auto-sends or queues them for review.
Reach customers where they already are. Dolores handles WhatsApp Business and SMS conversations end-to-end, with the same knowledge powering every other channel.
Every healthcare team has its own tone, edge cases, and rules. Dolores reads your past chats and call transcripts and learns how your best people respond — so customers get answers that sound like your brand, not a chatbot.
Upload a sample of your transcripts and see Dolores answer in your voice within minutes.
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