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For Technology

Technical support and onboarding for SaaS, trained on your real conversations.

Your docs are already out of date. Dolores reads your support history and stays current โ€” debugging API calls, walking users through setup, and triaging bugs around the clock.

Use cases

How technology teams use Dolores

Developer & API Support

Answer integration questions, parse stack traces, and link users to the exact endpoint or code sample they need.

Onboarding & Activation

Guide new users through setup, identify where they're stuck, and unblock them before they churn in the trial.

Bug Triage & Repro

Collect repro steps, environment, and screenshots from users โ€” then route a clean ticket to engineering with everything they need.

Release Notes On-Demand

"What changed in v4.2?" โ€” Dolores explains new features, breaking changes, and migration paths in plain English.

Omnichannel

One brain. Every channel your customers use.

Phone, web chat, email, WhatsApp, and SMS โ€” Dolores answers everywhere with the same voice and the same knowledge. Update training once and every channel updates instantly.

Voice & Phone

Inbound + outbound

A natural-sounding AI voice agent answers inbound calls 24/7, handles tier-1 troubleshooting, and warm-transfers to a human with full context when escalation is needed.

Web Chat Widget

1-line embed

Drop a single line of JavaScript on your site. Customers chat with Dolores instantly โ€” no login, no friction. Branded to match your colors and tone.

Email & Helpdesk

Zendesk ยท Intercom ยท Front

Connect Gmail, Outlook, or your helpdesk inbox. Dolores reads incoming tickets, drafts replies in your team's voice, and either auto-sends or queues them for review.

WhatsApp & SMS

WhatsApp Business API

Reach customers where they already are. Dolores handles WhatsApp Business and SMS conversations end-to-end, with the same knowledge powering every other channel.

Why Dolores

Trained on your conversations, not generic scripts.

Every technology team has its own tone, edge cases, and rules. Dolores reads your past chats and call transcripts and learns how your best people respond โ€” so customers get answers that sound like your brand, not a chatbot.

Ready to deploy AI in your technology team?

Upload a sample of your transcripts and see Dolores answer in your voice within minutes.

Start building your AI agent โ†’
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