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Use cases

Every way teams put Dolores
to work.

Same platform. Different jobs. Pick the use case closest to what your team needs and see how it deploys — what it integrates with, where it shines, and where it stops.

Appointments & Front Desk

A 24/7 AI front desk for booking, reminders, no-show recovery, and post-visit follow-up — wired straight to your scheduling system.

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Account & Order Lookups

"Where's my order," "what's my balance," "when does my plan renew" — answered in seconds, with proactive notifications when something changes.

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Billing & Payments

Bill lookups in conversation, payments captured off-channel via hosted link — PCI-safe by design. Plus dunning, reminders, and recovery on autopilot.

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Outbound & Proactive Outreach

Reach customers when it matters — payment reminders, appointment confirmations, abandoned-cart recovery, lead follow-up — at scale, in your team's voice.

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Customer Intake

Capture caller info upfront, validate it, dedupe against your CRM, and create the record — before the conversation even gets started.

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Identity Verification

Verify the caller before sensitive actions — knowledge factor, OTP, voice biometrics, behavioral risk — all wired into the agent.

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Intent-Based Call Routing

Send each call to the right team based on what the caller actually wants — not a phone-tree menu. Skills, hours, VIP rules, languages, all handled.

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Conversation Analytics & Insights

Every call, chat, and email automatically tagged, scored, and turned into business intelligence. Spot trends and gaps you'd never catch scrolling transcripts.

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AI Quality Assurance

Auto-score every conversation against your standards — compliance, tone, accuracy, completeness — without sampling. QA every call, not 1%.

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Pick a use case.
Spin it up tonight.

Sign up free, no card required. Every use case above runs on the same platform — your work configuring one carries over to the others.

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