Dolores answers invoice questions in conversation, sends hosted payment links from your processor for capture, and runs dunning and recovery campaigns end-to-end. Card data never flows through Dolores.
What's due, when it's due, why it's higher this cycle. Dolores reads from your billing system and answers conversationally — voice, chat, email, WhatsApp.
When the caller wants to pay, Dolores generates a hosted payment link through your processor and sends it over SMS, WhatsApp, or email. The customer pays on the processor's page; Dolores never sees the card. Same pattern for updating the card on file.
Touchpoint sequence before due, on due, and after due — across SMS, voice, WhatsApp, email — with intelligent escalation when ignored. Recover 5–15% more revenue on failed payments.
Lookup refund status from the processor; when authorized, Dolores triggers refunds via the API endpoint. Full audit trail per refund, no card data needed.
Handle EUR, GBP, INR, BRL — and regional payment methods like SEPA, iDEAL, Pix, UPI through their hosted experiences.
Walk customers through plan changes, prorate the math live, send the new payment link, and confirm. Common cancellation flows with retention offers built in.
Self-serve signup, no credit card. Spin up a project, wire your APIs, see Dolores answer in your team's voice within minutes.
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