Dolores runs a structured intake at the start of every conversation, validates and normalizes inputs, dedupes against your CRM, and creates or updates the customer record through your API.
Define the fields you need — name, email, phone, account ID, anything custom. Dolores collects them in your team's voice with the language you set per project.
Email format, phone parsing across regions, address normalization, date parsing, currency parsing — built in. Dolores re-asks when input is ambiguous instead of saving garbage.
Detect that this caller already has a record before creating a duplicate. Dolores matches by phone, email, or name + DOB; either merges or flags for review.
On completion, the customer record is created or updated in your CRM through an API tool — Salesforce, HubSpot, Pipedrive, Zoho, custom — anything REST or MCP.
Auto-detect the caller's language from the first turn; collect fields in their preferred language; store in your CRM's native fields.
Customer texts photos of ID, insurance card, signed forms; Dolores OCRs, extracts the data, and saves to the record. Walks them through any missing pieces.
Self-serve signup, no credit card. Spin up a project, wire your APIs, see Dolores answer in your team's voice within minutes.
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